9 Days Signature North Island

Price & Availability
All bookings are subject to availability at the time of your request. Once we receive your booking enquiry, we’ll confirm availability within 24 hours.
Prices are quoted in Australian Dollars (AUD). If your package includes services priced in other currencies, currency conversion will be processed at midnight (AEST) each day. Please be aware that due to the constantly changing nature of exchange rates and supplier pricing, all package prices are subject to change until full payment is received and booking is confirmed.

Self-Guided Packages – Terms & Conditions
Our Self-Guided Packages are designed for travellers who want the freedom to explore independently, without the hassle of planning every detail. Each package follows a tried-and-tested itinerary that includes a combination of pre-booked services, such as accommodation and transport, and optional group tours or private experiences. You’ll have the flexibility to discover each destination at your own pace, with the confidence of having essential logistics taken care of and access to local support if needed.

Accommodation Flexibility
We understand that every traveller has different needs, so our itineraries offer flexibility in accommodation. You can choose from a range of hotels, from 3-star options to luxury 5-star properties, in most locations. If your first-choice hotel is not available at the time of booking, we will offer you an alternative of similar standard, quality, and location.
Travellers are welcome to customise their accommodation preferences before confirming their booking. If you’re unsure about the best options for your travel style, our team is happy to recommend alternatives.

Booking On Request
All packages are offered on request basis. In most cases, a deposit may be required before we can secure accommodation and services.
Once we receive your deposit and booking enquiry, we aim to confirm your package within 24 hours (longer if weekends or public holidays apply).
If your preferred travel dates are not available, we’ll suggest the closest alternatives or offer a full refund of your deposit.

Dynamic Pricing
Many of our accommodation providers and local suppliers use dynamic pricing models, which means prices fluctuate depending on factors such as demand, travel seasons, and availability.
Our listed “from” prices represent the lowest available rates based on low season travel with full availability. When you request a quote for your preferred travel dates, we’ll provide an accurate, up-to-date price based on availability at the time of quoting.
Prices may vary between the time we provide a quote and when you confirm your booking. Should there be any price differences, we will notify you before final confirmation and payment.

Itinerary Order & Availability
The order of your itinerary, including accommodation, tours, and transport, may be adjusted to secure the best availability and ensure a smooth travel experience. While we strive to follow the proposed itinerary as closely as possible, changes may be necessary, particularly during peak travel periods or when bookings are made close to your departure date.
For bookings made well in advance and outside of peak seasons, itinerary changes are uncommon. Any adjustments will be communicated to you in advance and are made with the aim of maintaining or improving the overall experience.
The final itinerary—including the order of your activities and accommodations—will be confirmed after your booking is secured.

Payment Terms
• A deposit may be required to secure your booking.
• Full payment is due no later than 45 days prior to your scheduled arrival date.
• If additional deposits are required by certain hotels or service providers, we will advise you at the time of confirmation.
• Your booking is not confirmed until full payment is received.
• Payments can be made via direct deposit, credit card, or other approved methods (merchant fees may apply).

Changes & Cancellation
Cancellations and amendments may incur fees. Our travel service providers reserve the right to impose cancellation charges, which can be up to 100% of the total amount paid for the relevant services, regardless of whether travel has commenced. If any refunds are received from providers, they will be passed on to you, less quoted cancellation fees.  Deposits are non refundable and non transferable.  Please refer to our Cancellation Policy in our terms and conditions for full details.

• Amendments & Fees per Fare Types
  Fully Flexible Fare: Amendments allowed up to 24 hours before departure.
  Other Fares: Changes permitted up to 60 days before departure within the same Travel Period.
  Fees: No fee if amended 100+ days before departure; $250 per guest if changed between 60–99 days.
  Amendments are subject to availability within the same Fare Class and any applicable fare difference or supplier fees.
• Cancellations & Refunds per Fare Types
  Fully Flexible Fare: Fully refundable if cancelled 24+ hours before departure.
  Everyday & Past Passenger Fares: $500 fee if cancelled 100+ days before; 50% charge if cancelled 60–99 days before; no refund if cancelled under 60 days.
  Early Bird Fare: $1,000 fee if cancelled 180+ days before; 50% charge if cancelled 60–179 days before; no refund if cancelled under 60 days.
  Advance Purchase Fare: 25% fee if cancelled 180+ days before; no refund if cancelled under 180 days.

Additional Information
• Please review visa requirements, health advice, and local regulations for your chosen destination prior to travel.
• We recommend allowing extra time for processing visas or travel documentation, especially during busy travel seasons.
• Travel insurance is strongly recommended for all bookings to cover unexpected events, including illness, cancellations, or delays.